Senior UX Researcher Job at PB consulting, Grand Rapids, MI

  • PB consulting
  • Grand Rapids, MI

Job Description

We are seeking a Senior UX Researcher to lead user research initiatives that inform product strategy, improve user experiences, and support data-driven design decisions. The ideal candidate will have strong expertise in qualitative and quantitative research methods and the ability to translate research findings into actionable product recommendations.

Roles and Responsibilities
  • Plan and conduct qualitative and quantitative UX research across the product lifecycle.
  • Define research objectives, methodologies, participant profiles, and research plans.
  • Conduct user interviews, usability testing, surveys, contextual inquiries, and other research studies.
  • Analyze user behavior, feedback, and research data to identify key insights and opportunities.
  • Translate research findings into actionable recommendations for product, design, and engineering teams.
  • Partner closely with Product Managers, UX/UI Designers, Engineers, and business stakeholders.
  • Create research reports, personas, journey maps, usability findings, and presentations.
  • Communicate research insights clearly to both technical and non-technical stakeholders.
  • Identify user needs, pain points, behaviors, and emerging trends to influence product strategy.
  • Help establish and improve UX research processes, standards, and best practices.
  • Mentor junior researchers and contribute to building a strong research culture.
Required Skills & Qualifications
  • 6+ years of experience in UX Research, User Research, Human-Computer Interaction, or a related field.
  • Strong experience with qualitative and quantitative research methodologies.
  • Expertise in user interviews, usability testing, surveys, and behavioral research.
  • Experience with research and analytics tools such as UserTesting, Qualtrics, Maze, Dovetail, or similar platforms.
  • Strong analytical, problem-solving, and critical-thinking skills.
  • Excellent communication, presentation, and storytelling abilities.
  • Experience collaborating with cross-functional product and design teams.
  • Ability to translate complex research data into clear, actionable insights.
  • Strong understanding of UX principles, user-centered design, and product development processes.
Preferred Qualifications
  • Experience conducting research for web and mobile applications.
  • Experience with A/B testing, product analytics, and experimentation.
  • Knowledge of accessibility and inclusive design practices.
  • Experience working in Agile/Scrum environments.
  • Degree in UX Research, HCI, Psychology, Sociology, Design, or a related field.

Job Tags

Contract work

Similar Jobs

LogoLife

ISEF Judge Project Mentor Job at LogoLife

 ...student outcomes and help the next generation of scientists and engineers find their direction. \n \n Role Overview \n As an ISEF Judge Mentor, you will guide exceptional high school students through flexible, paid research and capstone projects in science and... 

Apex Systems

Referral Coordinator Job at Apex Systems

 ...confirming contract status. Code referrals accurately to indicate special claims handling requirements. Work within multiple systems to update and edit authorizations. Required Qualifications High School Diploma or General Education Development (GED).... 

A & C Russell LLC

Automotive Glass Installer Job at A & C Russell LLC

 ...Job Description Job Description Automotive Glass Installer Job Summary Replaces or repairs broken windshields and window glass in motor vehicles. General Accountabilities Removes all dirt, foreign matter, and loose glass from damaged areas, applies primer... 

MANTECH

Senior All Source Intelligence Analyst Job at MANTECH

 ...oriented Senior All Source Intel Analyst to join our team in Sterling, VA. Each day U.S. Customs and Border Protection (CBP) oversees the massive flow of people, capital, and products that enter and depart the United States via air, land, sea, and... 

C&M Legal Search

Research Analyst Job at C&M Legal Search

 ...Research Analyst A leading U.S. law firm is seeking an experienced Research Analyst to...  ...Research & Knowledge Management team. This remote role is open to candidates in California,...  ...Research Analyst will independently handle legal and business research of varying...