Job Description

Job Description

Job Description

Busy pediatric medical practice is seeking an experienced, dependable, and friendly Full-Time Pediatric Medical Secretary to join our front desk team.

We are looking for someone who provides excellent customer service, communicates well with patients and families, and can confidently handle the demands of a busy medical office.

Responsibilities include:

• Checking patients in and out
• Answering a high volume of telephone calls
• Scheduling and confirming patient appointments
• Verifying and updating insurance and demographic information
• Collecting copays and outstanding patient balances
• Managing patient messages and communicating with clinical staff
• Scanning and processing medical documents
• Maintaining accurate patient information in the electronic medical record
• Providing professional and courteous service to parents and patients
• Assisting with additional front-office responsibilities as needed

Qualifications:

• Previous medical office/front desk experience strongly preferred
• Pediatric office experience is a plus
• Experience with electronic medical records
• Excellent telephone and customer-service skills
• Strong attention to detail and organizational skills
• Ability to multitask in a fast-paced environment
• Dependable, punctual, and professional
• Ability to work well as part of a team

Position: Full-Time
Schedule: Monday–Friday

We are seeking someone who is looking for a long-term position and takes pride in providing excellent service to patients and families.

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