Job Description

Job Description

Job Description

About the Role:

DELMARVA DENTAL SERVICES PA is looking for a motivated and friendly Dental Business Assistant to join our growing team in Salisbury, MD! This is a fantastic opportunity to be the welcoming face of our practice while playing a key role in keeping daily operations running smoothly. If you thrive in a fast-paced healthcare environment and love helping people, we want to hear from you!

Responsibilities:

• Greet and check in patients, ensuring a warm and professional front desk experience
• Schedule and confirm patient appointments using dental practice management software
• Process patient billing, insurance claims, and handle insurance verification
• Collect and post payments, manage accounts receivable, and handle financial arrangements
• Answer multi-line phones, respond to patient inquiries, and manage correspondence
• Maintain and update accurate patient records and treatment documentation
• Coordinate with clinical staff to ensure efficient patient flow throughout the day

Requirements:

• Prior experience in a dental or medical office front desk or administrative role preferred
• Familiarity with dental insurance billing, coding, and claims processing
• Proficiency with dental practice management software (Dentrix, Eaglesoft, or similar)
• Strong communication and interpersonal skills with a patient-first attitude
• Highly organized with the ability to multitask in a busy office environment
• Detail-oriented with accurate data entry and record-keeping abilities
• High school diploma or equivalent required; dental assisting or healthcare administration coursework a plus

About Us:

DELMARVA DENTAL SERVICES PA has been proudly serving the Salisbury, MD community and the greater Delmarva Peninsula with high-quality, patient-centered dental care. Our patients love us for our compassionate approach and commitment to making every visit comfortable and stress-free. Our team members enjoy a supportive work environment where professionalism, teamwork, and growth are always encouraged.

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